Question 1

How are Brancho professionals verified?

Accepted Answer

Every professional passes identity verification, police background checks, address confirmation, a skill assessment and in-person training before joining. Verification is refreshed periodically.

Question 2

What does Brancho charge?

Accepted Answer

Pricing is upfront and transparent. You see the exact cost before confirming, based on service, location and job size. No hidden charges.

Question 3

Which cities are you live in?

Accepted Answer

Veraval is live today, with more cities launching on our roadmap.

Question 4

How do I become a service partner?

Accepted Answer

Download the Brancho Partner app, complete your profile and pass our verification and skill assessment. Once approved, you get training, a uniform and weekly payouts.

Question 5

Is there a warranty on services?

Accepted Answer

Selected services carry a workmanship warranty of up to 90 days. If the same issue recurs, we fix it free.

Question 6

What if I'm not satisfied?

Accepted Answer

We'll send a professional back at no cost, or issue a refund — whichever you prefer.

Question 7

How do refunds work?

Accepted Answer

Refunds for cancellations or quality issues are processed within 5–7 working days to the original payment method or Brancho wallet. See the Refund Policy.

Question 8

Do you offer emergency services?

Accepted Answer

For urgent issues, contact our support team at support@brancho.in or call +91 7572 836402 and we will prioritise your booking.

Question 9

Can I pay in cash?

Accepted Answer

Yes. Pay online via UPI, cards or wallets, or pay by cash on completion where available.

Question 10

How do I contact support?

Accepted Answer

Email support@brancho.in, call +91 7572 836402, or use live chat — our team answers in minutes.

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